Frequently Asked Questions

I’m a Professional Organiser - I help people overwhelmed with physical, digital, or mental clutter who want to organise their homes or routines
My services include:

• Consultancy, troubleshooting, problem solving, goal setting and personalised plans to create the home you want
• Decluttering and Organising: Support and strategies for tackling clutter in your home, office, or digital spaces
• Productivity and Planning: Advice on routines, time management, and prioritising tasks
• Encouragement and Accountability: Ongoing support to help you stay motivated and celebrate your wins

I can join you on a video call to guide and encourage you as you work through tasks or discuss options and set you "homework" to achieve your goals

In person services available for those within 30 minutes from Sutton/Croydon - available by arrangement.

My service is ideal for people who feel overwhelmed and don’t know where to begin. If you:

• Know you can do the work but need someone to help you get started
• Want a clear plan and encouragement to create an organised space and life
• Feel stuck with too much on your plate
• Want accountability to achieve your goals

I’m here to help clear your path to a more organised and peaceful life 

• Free Consultation: 30 minutes to understand your needs and goals
• Regular Virtual Sessions: 60 minutes, covering goal-setting, discussion, working through a space or situation and actionable next steps
• 5 or 10 session packages also available to be used individually or in bundles of up to 5 at a time
• In person session length agreed on arrangement
• Package timeframes will be as advertised.

This depends on your needs. Options might include:

• A single call to set you on your way
• Weekly calls with specific goals to achieve between sessions
• Monthly check-ins on a longer-term project
• A 3 hour in person session to evaluate, make progress and create an exit strategy
• A whole day in person session working on a specific project.

This is not a structured programme but tailored, flexible support 

• Weekdays: 09:00-17:00 (Plus 20:00-21:00 for virtual services only)
• Weekends: Mornings before 11:00 AM
• Alternative or longer times can be arranged by appointment 

Yes, in person services are available for those within 30 minutes travelling time from Sutton. 

The bulk of my work is in consultancy, helping you understand what isn't working for you currently, establishing where you want to get to, and creating personalised action plans.

But please do get in touch with any queries and I will see how I can help you.

I use Google Meet or WhatsApp for video calls

As I work virtually or travel on public transport, I cannot physically remove items. However, I can help you contact relevant services and plan a strategy for dealing with rubbish, recycling, and donations.

Absolutely not! All decisions about what to keep, donate, or discard are yours. My role is to support your vision for your space and life 

Yes, everything we discuss is confidential. Think of me as a trusted team member helping you create a more organised life 

No, I’m not a qualified coach. However, I have experience managing teams and helping people make decisions, so I use a coaching approach to help you make your decisions and find what works best for you

• You can book your free 30-minute discovery call here
• Otherwise, olease get in touch by email, my Contact Me form, or message me on Facebook or Instagram and we can arrange a time for your free consultation or paid session
• Once we agree on a session time, I’ll send you a Google Calendar invite. Please accept this promptly

• Virtual services - After agreeing on your service, I’ll send you an invoice for payment via bank transfer
• In person services - a 2 hour deposit is required to secure your spot.  I’ll send you an invoice for payment via bank transfer
• Payment must be made at least 24 hours before the session

• Payment is due 24 hours before the session
• Cancellations can be made anytime before payment
• Once paid, sessions are non-refundable but can be rescheduled within three months of the original booking